Dirty Water Sound & Music on Facebook
Thursday, July 16, 2009
Tuesday, July 14, 2009
Dear tim@waves.com
Ok Tim, I'm attaching a PDF printout from Pace with my RMA case number.
As we just spoke on the phone, you probably picked up on the
frustration I have with waves over the hostage plan you guys always
seem to put me through with this software. The bottom line is I own
it. I paid for it in full through a licensed dealer without discount.
I pay a yearly fee (called by you the WUP) to keep that software
current. When I called waves a month or so ago concerning the lost
iLok, I was told that since my WUP was current and I'd obtained an RMA
case number, I'd be supplied with temporary licenses for my bundle
until the needed documentation from pace arrived at waves, at which
time waves would send me an email instructing me to visit a page on
waves.com and enter in my iLok account info. After that process, I
was supposed to receive permanent replacement licenses. This was
explained to me in detail. The email never came and when I enter my
iLok info next to my version 6 licenses, it comes up saying the iLok
(the serial number of the old one SN 00025B9C) is reported stolen.
But I have a new iLok (SN 000A4636) registered with that account to
which I should be able to download new permanent licenses.
It puts a very bad taste in ones' mouth when every interaction with
your company consists of being told you need to buy something else in
order for your software to remain your property. That impulse is
seemingly so profound that I've had sales reps and technical support
personnel start demanding I buy something before they've even heard
out my issue. I'm providing you all the documentation I have now,
because I've become used to having evidence demanded of me at every
turn with waves, that I do in fact, own the software. I know plenty
of people who use your software illegally, but I own it properly and
legally and have 4 times the headache in maintaining the ability to
use it, as the criminals who pirate it. Something needs to be
rethought here.
The RMA number is SI1338987
My iLok.com account name is theheadroomaudio
My waves account name is Mooneyrocks
My email is headroomaudio@gmail.com
My phone number is 617-555-7786.
Please just get the software I bought from you years ago, and pay you
again every year for, licensed to my new iLok.
Jared Mooney.
As we just spoke on the phone, you probably picked up on the
frustration I have with waves over the hostage plan you guys always
seem to put me through with this software. The bottom line is I own
it. I paid for it in full through a licensed dealer without discount.
I pay a yearly fee (called by you the WUP) to keep that software
current. When I called waves a month or so ago concerning the lost
iLok, I was told that since my WUP was current and I'd obtained an RMA
case number, I'd be supplied with temporary licenses for my bundle
until the needed documentation from pace arrived at waves, at which
time waves would send me an email instructing me to visit a page on
waves.com and enter in my iLok account info. After that process, I
was supposed to receive permanent replacement licenses. This was
explained to me in detail. The email never came and when I enter my
iLok info next to my version 6 licenses, it comes up saying the iLok
(the serial number of the old one SN 00025B9C) is reported stolen.
But I have a new iLok (SN 000A4636) registered with that account to
which I should be able to download new permanent licenses.
It puts a very bad taste in ones' mouth when every interaction with
your company consists of being told you need to buy something else in
order for your software to remain your property. That impulse is
seemingly so profound that I've had sales reps and technical support
personnel start demanding I buy something before they've even heard
out my issue. I'm providing you all the documentation I have now,
because I've become used to having evidence demanded of me at every
turn with waves, that I do in fact, own the software. I know plenty
of people who use your software illegally, but I own it properly and
legally and have 4 times the headache in maintaining the ability to
use it, as the criminals who pirate it. Something needs to be
rethought here.
The RMA number is SI1338987
My iLok.com account name is theheadroomaudio
My waves account name is Mooneyrocks
My email is headroomaudio@gmail.com
My phone number is 617-555-7786.
Please just get the software I bought from you years ago, and pay you
again every year for, licensed to my new iLok.
Jared Mooney.
Friday, July 10, 2009
Wednesday, July 01, 2009
Summer Fun Quota: Progress Report 1
So far I've had a pretty fun and interesting summer. Some highlights:
Before she left for the summer Katie Danger and I went out to Fort Warren on George's Island in the Boston Harbor. We ran around exploring the caverns and passageways for a few hours.
One day Victoria and I went to the Boston Children's museum. We got badges certifying the fact that we were the creepy adults here without any kids... but other than some skeptical looks from parents, we had a great time. We climbed up this sweet suspension sculpture, put our whole body inside a bubble, made samurai helmets, rolled around in wheelchairs, learned about kinetic energy, construction, flight, camping, and chroma-key (green-screening). Plus we got in totally free. Way to go Victoria!
My first Walden visit of the season was foiled by the Lexington Police. We decided that the beach might be easier to pull off and drove to Nahant, only to be pulled over again. That cop was way cooler though and told us where to go that we wouldn't be caught. Unfortunately the ocean was absolutely arctic. And all of us were too wussy to go in. Oh wait, except for Katie Ball who walked straight in and went all the way under. We were all a little astounded at her nonchalant walk in-walk out. Also Katie and Bree had their "who's robot is better" dance off again and as-per-usual, Katie's was scary and Bree's was ridiculously bad.
Weekend before last I headed down to Washington DC for a Saturday morning freelance job at NPR National. I finished around 3 and headed back to my hotel in Northern Virginia and then went to dinner/goofed off with Katie Danger for a while in her home town. She kicked my butt in basketball and pool, though she won the latter mostly on account of my scratching the 8-Ball every time. Story of my life.
Sunday morning I drove down to Norfolk for my nephew's baptism. My sister's family was moving only a couple days later to Southern Utah, so it was good to spend a little time with my only family on the East coast before they left. Even though they were still a good 12 hours away from Boston, I'm gonna miss my sister and nieces/nephews. It was nice to have them out here.
It's been raining a lot more than it ought to during the summer so far, but expecting a little clearing last Saturday, we went to the beach. We were gonna head to horseneck, till we got delayed by moving David and by 1ish it wasn't worth driving 2 hours anymore, so Ben, Brian and I went to Nantasket. It was foggy and the tide was so high, the beach was just rocks. The wind coming off the water was cold, but the water itself was surprisingly nice. I went in for a half an hour or so to swim and boogie-board. Then we found a warmer spot with a little sand and played some frisbee. We stopped in Quincy for some Southshore beach-front food, and headed home. Ben and I then went to the studio to start recording our 8-song split together. It's a little weird, but I am glad I'm forcing myself to record my own music for once. I've owned a pro-recording system for 9-odd years now and this is the first time I've really done that. It's going pretty well. So far, I've played everything, including drums, and even Ben agrees it doesn't sound half-bad. Ben's stuff sounds great too.
The studio has been markedly more busy (with paid projects). I'm wrapping up Mike's EP (In which I became pretty heavily involved), and Ryan is working on a record with his friend Mandi. The biggest part of that though is a film project I've been working on for the last couple months, but I've also been working a lot less than I should. So now I'm playing catch up, having to finish several weeks worth of work on a much faster timetable. My procrastination skills have apparently not faded much since college. In college I could just b.s. my way through a test or essay though... The film will either sound good or sound not good.
This coming weekend will be my fourth Independence Day weekend in Boston. I love the 4th here. I'm convinced it's the best place in the world to be on America's birthday. K-Dub and Leah will be here too, which makes things even more awesome. And if that wasn't enough I'm going to the Red Sox game that afternoon. Having more fun than one should be able to on this schedule? Check.
Before she left for the summer Katie Danger and I went out to Fort Warren on George's Island in the Boston Harbor. We ran around exploring the caverns and passageways for a few hours.
One day Victoria and I went to the Boston Children's museum. We got badges certifying the fact that we were the creepy adults here without any kids... but other than some skeptical looks from parents, we had a great time. We climbed up this sweet suspension sculpture, put our whole body inside a bubble, made samurai helmets, rolled around in wheelchairs, learned about kinetic energy, construction, flight, camping, and chroma-key (green-screening). Plus we got in totally free. Way to go Victoria!
My first Walden visit of the season was foiled by the Lexington Police. We decided that the beach might be easier to pull off and drove to Nahant, only to be pulled over again. That cop was way cooler though and told us where to go that we wouldn't be caught. Unfortunately the ocean was absolutely arctic. And all of us were too wussy to go in. Oh wait, except for Katie Ball who walked straight in and went all the way under. We were all a little astounded at her nonchalant walk in-walk out. Also Katie and Bree had their "who's robot is better" dance off again and as-per-usual, Katie's was scary and Bree's was ridiculously bad.
Weekend before last I headed down to Washington DC for a Saturday morning freelance job at NPR National. I finished around 3 and headed back to my hotel in Northern Virginia and then went to dinner/goofed off with Katie Danger for a while in her home town. She kicked my butt in basketball and pool, though she won the latter mostly on account of my scratching the 8-Ball every time. Story of my life.
Sunday morning I drove down to Norfolk for my nephew's baptism. My sister's family was moving only a couple days later to Southern Utah, so it was good to spend a little time with my only family on the East coast before they left. Even though they were still a good 12 hours away from Boston, I'm gonna miss my sister and nieces/nephews. It was nice to have them out here.
It's been raining a lot more than it ought to during the summer so far, but expecting a little clearing last Saturday, we went to the beach. We were gonna head to horseneck, till we got delayed by moving David and by 1ish it wasn't worth driving 2 hours anymore, so Ben, Brian and I went to Nantasket. It was foggy and the tide was so high, the beach was just rocks. The wind coming off the water was cold, but the water itself was surprisingly nice. I went in for a half an hour or so to swim and boogie-board. Then we found a warmer spot with a little sand and played some frisbee. We stopped in Quincy for some Southshore beach-front food, and headed home. Ben and I then went to the studio to start recording our 8-song split together. It's a little weird, but I am glad I'm forcing myself to record my own music for once. I've owned a pro-recording system for 9-odd years now and this is the first time I've really done that. It's going pretty well. So far, I've played everything, including drums, and even Ben agrees it doesn't sound half-bad. Ben's stuff sounds great too.
The studio has been markedly more busy (with paid projects). I'm wrapping up Mike's EP (In which I became pretty heavily involved), and Ryan is working on a record with his friend Mandi. The biggest part of that though is a film project I've been working on for the last couple months, but I've also been working a lot less than I should. So now I'm playing catch up, having to finish several weeks worth of work on a much faster timetable. My procrastination skills have apparently not faded much since college. In college I could just b.s. my way through a test or essay though... The film will either sound good or sound not good.
This coming weekend will be my fourth Independence Day weekend in Boston. I love the 4th here. I'm convinced it's the best place in the world to be on America's birthday. K-Dub and Leah will be here too, which makes things even more awesome. And if that wasn't enough I'm going to the Red Sox game that afternoon. Having more fun than one should be able to on this schedule? Check.
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